FAQ (Frequently asked questions)

This is a short list of our most frequently asked questions. For more information about NICEIC Online, or if you need support, please visit our contact us page.

Nothing. NICEIC Online Certification is free for all NICEIC registered contractors to use. You simply pay £1 for each form or certificate you complete.
All certificates and notifications will be paid by direct debit. If you haven’t already completed a direct debit mandate you can request one by emailing our accounts team at accounts@certsure.com.
No, you can add as many continuation pages as you need and still pay just £1 per certificate.
Yes. Although we use an online system, you can still print certificates onto plain paper for you and your customer’s records. You can also send your certificates via email.
No, the online certification system is web-based so there is no need to download software. The technology is similar to your web-based email or online banking account.
If you prefer, for a small fee we can print and send completed certificates to your customers using our print and postal service.
No. All updates are completed automatically, including changes to forms and certificates when regulations change.
The following certificates are available
  • Domestic Electrical Installation Certificate
  • Minor Domestic Electrical Installation Works Certificate
  • Domestic Electrical Installation Condition Reports
  • Domestic Electrical Installation Certificate
  • Domestic Electrical Installation Condition Reports
  • Electrical Installation Certificates
  • Minor Electrical Installation Works Certificates
  • Electrical Installation Condition Report
  • Emergency Lighting Completion Certificate and Associated Declaration Forms
  • Emergency Lighting Periodic Inspection and Testing Certificates
  • Emergency Lighting Completion Certificate for small installations and verification of existing installations
  • Certificate of Design, Installation and Commissioning of a Fire Detection And Alarm System OF Grade B, C, D, E OR F In Domestic Premises
  • Electrical Danger Notification
Never lose certificates again. All certificates and notifications are securely stored in the cloud indefinitely so you can retrieve them whenever you want.
No. The great thing about NICEIC Online Certification is that you can complete certificates and notify work on-site, in the office or at home using a PC, tablet or Smartphone.
Yes. Our support is FREE and our dedicated team are here to help you get started creating certificates and notifications.
Contact the team by calling 0800 240 4601 from a landline, 0333 0156630 from a mobile Or by visiting our support site here
No, the system allows multiple users to work on a certificate at the same time but only the Qualified Supervisor will be able to sign-off the work.
Your login details are the same as those you enter to access the BRCS website and/or the NICEIC Direct webshop.
No, the NICEIC Online Certification system is integrated with BRCS and saves all of your certificate data. Once you’ve completed the certificate you can notify your work with a few extra clicks.